The Zaini hats are made from 100% acrylic which is extremely durable towards rain, snow and wind. It is not waterproof as such, but it will resist rain without altering the hat; we would not advise using it as a swimming cap...

Zaini uses super soft acrylic yarn, which is soft on skin and won’t irritate you.

Yes! We have kids-specific beanies, and some styles are available in both adult and kids sizes so the family can match! Shop our kids beanies here. 

No. Hats are the original Zaini product, but we also sell headbands, slipper socks, neck warmers and helmet covers, with the same Zaini design and style which are available to buy online here and at all our fairs we attend. We have a long product list for the future of Zaini which are all in progress designing new products right now.

Yes, out acrylic beanies, bobble hats, neck warmers, slipper socks and headbands can all be washed to keep them looking great. Either wash by hand or machine wash on a gentle or dedicates cycle in a pillow case to prevent any pulled threads. 

All of our hats and accessories are designed by our team here in the UK and now due to demand are hand-made in Shanghai, China by Kelly and her lovely team. It is a socially forward, family-run company that we've visited multiple times over the past few years and we trust the way they operate fully. We continue to explore options for producing in Portugal, Serbia, and the UK, but currently haven't found a supplier who can offer the same quality and reliability, and so we have maintained a strong relationship with Kelly and her team for over a decade. 

We have sizes for both adults and children, and sizing can vary on the item style. Please check the individual product page for sizing information.

Many of our styles are produced in limited quantities, but we do sometimes bring styles back. Please contact us if there's a particular style you are looking for, or sign up to our email newsletter and we can let you know when new stock arrives.

Our materials vary throughout the range, but most beanies and bobble hats are made from Super Soft Acrylic for durability, warmth and a non-itch feel.

Please check the details on individual product pages for full details.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Answer

Please visit our delivery and returns page for details.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Yes, we have a custom product service which is popular with schools, clubs and sports teams. Our service allows you to pick styles and colours and add your logos or branding if required. Please contact us to discuss your requirements and we'll be happy to help.

We have a minimum quantity of 30 for custom items.

Lead times will vary depending on the quantity required, but typically take 4-6 weeks.

Yes for custom orders you can pick your own colours, either from our wide range or for larger orders we can dye yarn to match your exact requirements.

Yes, we can include your own logo on custom orders.

Yes we can hold stock for you in our warehouse and either ship to you as required or direct to your members / customers. Please contact us for more details.

If you are interested in stocking Zaini hats or discussing wholesale prices in your store/online shop then please get in touch using our contact page.

Yes, the Zaini affiliate programme is available through Awin.